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How do I access Classic Bank's Mobile Banking App on my phone?
If you downloaded the App to your phone, you can open Classic Bank's Mobile Banking by selecting it from your mobile phones' application or games menu.
How do I review my account balance?
The easiest way to review your account balance is to text us. You can also use our App to access balance information by simply selecting the account you wish to view.
How do I review past transactions performed on my mobile phone?
To view past transactions, open the Mobile Banking's App and select 'History'. Your latest inquiries or transactions performed on your mobile phone are stored here for future reference.
How do I transfer money between accounts?
To transfer money, open Classic Bank's Mobile Banking App and select 'Transfer'. Then, choose the account to transfer from, and then select the account to transfer to. Enter the amount to transfer, select 'OK' and review and confirm the information is correct. Remember: All mobile banking account transfers can only occur on accounts that are available within your Classic Bank Internet Banking account.
How do I make a payment using Classic Bank's Mobile Banking?
To make a bill payment, open Classic Bank's Mobile Banking App and select 'Bill Payments', then select 'Make Payment'. You will then see a list of your payees. Select the payee you wish to pay, enter the amount you want to pay, and the date you want to make the payment. Once you select continue, you will see a summary page. If all the information is correct, select 'Make Payment'. The payment now has been scheduled. You will be presented with a confirmation page that will contain your confirmation number.
Can significant others access a joint account from two different mobile phones?
Yes. Two people can have access to the same joint account number via their individual mobile phones.
Will someone have access to my account if my phone is lost or stolen?
As longs as your Classic Bank Internet Banking User ID and Password remain secure, you are protected from fraudulent use. If you only use our balance inquiry text message service, no personal or sensitive information is stored on your phone, and you are protected from fraudulent use. We recommend that you always report the loss to your mobile carrier and stop service to your phone.
Do I need to notify Classic Bank if I lose my mobile phone?
No. Report the loss to your mobile carrier to stop service to your phone.
Who do I contact if I need help?
Contact 877-580-0235 for mobile banking 24/7 support.
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