The Reply to Message page is used to respond to a message we sent you.

You can access the Reply to Message page by clicking Reply on the Message Detail page.

1. Click the Customer Service tab.

   Result: The Customer Service Index page is displayed.

2. Click the View Messages link.

   Result: The View Messages page is displayed.

3. Click the subject line of the message to which you want to reply.

   Result: The Message Detail page is displayed.

4. Read the message.
5. Click Reply.

   Note: To send us a new message, click Contact Us from the Customer Service page.

   Result: The Reply to Message page is displayed.

6. If the message is about a specific account, select the Account.
7. Enter the Message.
8. Click Send Message.

   Result: Your reply is sent and the View Messages page is displayed.

See Related Topics:

• View Messages
• Contact Us
• My Alerts

Note: It is possible that the online help describes features that we do not support or that are not available to all of our customers. If you still have questions, please contact Customer Support.