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Message Detail

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The Message Detail page displays the contents of a message from us. In addition to reading the message, you can also reply to the message or delete it from this page.

You can access the View Messages page by clicking the subject line of a message on the View Messages page.

  1. Click the Customer Service tab.

    Result: The Customer Service Index page is displayed.

  2. Click the View Messages link.

    Result: The View Messages page is displayed.

  3. Click the subject line of the message you want to read.

    Result: The View Messages page is displayed.

  4. Read the message.
  5. To reply to the message, click Reply.

    Note: To send us a new message, click Contact Us from the Customer Service page.

    Result: The Reply to Message page is displayed.

To view another message, click Return to View Messages.

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Note: It is possible that the online help describes features that we do not support or that are not available to all of our customers. If you still have questions, please contact Customer Support.